About Community First
Discover the story, values, and people behind Community First Financial Solutions and our commitment to nationwide client success.
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Tax professional, educator, and business leader with more than seven years of experience serving clients nationwide.
Founder Story
Built From Experience, Purpose, and Community
Founded in 2019 by Steph The Tax Lady, Community First began with a mission to make professional financial services more accessible, affordable, and less stressful for individuals, families, and business owners nationwide.
What started as a small tax business has grown into a nationwide virtual company offering tax preparation, bookkeeping, budgeting, consulting, education, CRM solutions, and year-round financial support.
Steph now serves thousands of clients while continuing her education toward becoming a Tax Forensic Attorney, providing honest guidance, personalized service, and trusted financial solutions with lasting impact.
We Don’t Just Do Services — We Build Solutions.
Our Mission
Simplifying Financial Decisions for Every Client
Our mission is to provide accessible, professional, and personalized financial solutions that help clients feel informed, organized, and confident about their next steps.
We believe financial services should not feel confusing or overwhelming. Our team explains each process clearly and recommends solutions based on the client’s individual situation and goals.
Through virtual service and secure systems, we make professional support available to clients across all 50 states without sacrificing quality, communication, or personal attention.
Meet the Team Behind the Virtual Office of
Community First Financial Solutions
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![Income Tax Preparation]()
Steph The Tax Lady
Founder of Community First Financial Solutions, Steph has led the company for over seven years, earning top-rated reviews and multiple awards. She is passionate about helping individuals and businesses achieve financial confidence through expert tax preparation, bookkeeping, budgeting and CRM system — all with a personal touch.
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Keiyona Hickman
Keiyona is the dedicated Office Manager of Community First Financial Solutions and a certified virtual tax preparer in all 50 states. With seven years of experience. She oversees the daily operations of our virtual office, ensuring every process runs smoothly and efficiently. With her sharp organizational skills and commitment to excellence she has become one our top virtual tax professionals.
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Christian Cardoso
Christian is a nationwide certified tax preparer who specializes in assisting small business owners and self-employed professionals. With seven years experience, his attention to detail and deep understanding of tax regulations allow him to deliver precise, efficient, and client-focused service. Christian is committed to ensuring his clients feel confident in their filings year after year.
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Kayla Powell
Kayla is a certified virtual tax preparer serving clients in all 50 states. With five years of experience. She specializes in maximizing deductions for individuals and small business owners. Kayla is passionate about making taxes simple and stress-free, and she prides herself on delivering clear communication and excellent service every step of the way.
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Danielle Hampton
Danielle is a certified virtual tax preparer in all 50 states with a talent for uncovering every eligible deduction for her clients. With three years of experience. She is passionate about helping individuals and families save money while filing accurate and compliant returns. Danielle believes in making tax season a stress-free experience through clear communication and personalized support.
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![Income Tax Preparer]()
Brittany Jefferson
Brittany serves clients across all 50 states as a virtual certified tax preparer with a focus on maximizing refunds and reducing liabilities. With five years experience. Known for her friendly and approachable style, she works closely with clients to ensure they understand their returns while receiving the highest level of service.
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Janna Clasman
Janna is a dedicated Credit Repair Specialist at Community First Financial Solutions, helping clients rebuild and strengthen their credit profiles. She works closely with individuals to develop personalized strategies for improving credit scores, removing inaccuracies, and creating healthier financial habits.
Our Values
The Principles Behind Everything We Do
Integrity guides every service, recommendation, and client interaction. We focus on honest communication, responsible guidance, and realistic expectations throughout the entire process.
We place people before transactions. Every client has different circumstances, concerns, and goals, which is why our services are designed to provide personalized rather than one-size-fits-all support.
We also value education, progress, and long-term relationships. Our goal is not only to complete a service but to help clients understand their finances and make stronger future decisions.
Our Vision
Building a Stronger Financial Community Nationwide
Our vision is to become a nationally trusted financial-services company that supports clients through every stage of personal, professional, and business growth.
We are continuing to expand our services, educational programs, and business systems so clients can access multiple solutions through one connected and dependable team.
As Community First Financial Solutions grows, our commitment will remain unchanged: deliver professional service, create meaningful client experiences, and help more people move forward with confidence.
Trusted by Clients Across the Country
Professional guidance, clear communication, and dependable virtual support help clients feel confident throughout every stage of their financial journey.
“The entire tax process was clear, professional, and easy to complete virtually. Every question was answered, and I felt supported from beginning to end.”
“Community First helped me better understand my business finances and next steps. The guidance was practical, organized, and tailored to what my company needed.”
“Professional, responsive, and extremely knowledgeable. The virtual experience was convenient, and the team made sure I understood every part of the process.”