Terms and Conditions
Community First Financial Solutions
Effective Date: October 20, 2026
These Terms and Conditions (“Agreement”) are entered into by and between Community First Financial Solutions (“Company,” “we,” “our,” or “us”) and any client, visitor, or user (“you,” “your,” or “Client”) who accesses our website, books a service, submits information, or engages with our services.
By using our website, scheduling a consultation, booking any paid or free service, or submitting your information, you agree to be bound by these Terms and Conditions.
1. Scope of Services
1.1. Community First Financial Solutions provides professional financial services including, but not limited to:
Individual and business tax preparation
Tax planning and tax consultation
IRS back taxes, IRS compliance, and tax resolution services
Bookkeeping, payroll, and QuickBooks setup services
Business consulting
Business loan funding guidance through third-party funding partners
Tax Pro University courses and education
Community 1st CRM system
1.2. All services are provided virtually unless otherwise stated.
1.3. We rely on the accuracy and completeness of the information you provide. We do not guarantee specific tax outcomes, refund amounts, or financial results.
1.4. Business loan funding: Community First Financial Solutions is not a lender and does not make credit or lending decisions. Business funding is offered through third-party funding partners, is subject to their review and approval, and is not guaranteed.
1.5. Community First Financial Solutions is not a law firm and does not provide legal advice. If you need legal advice, please consult a licensed attorney.
2. Client Responsibilities
2.1. You agree to provide truthful, accurate, and complete information.
2.2. You are responsible for reviewing all tax returns and documents prior to submission.
2.3. Failure to provide requested documentation in a timely manner may delay services.
3. Fees and Payment
3.1. Service fees will be disclosed before work begins.
3.2. Depending on the service, fees may be paid (a) from your tax refund, where eligible; (b) in full by invoice; or (c) with a 50% deposit, with the remaining balance due before your return is electronically filed.
3.3. Monthly payment arrangements are available for business clients only and must be agreed upon in writing.
3.4. Refund advances and fee-from-refund options are provided through third-party bank partners, are subject to the bank’s approval, and are not guaranteed. We do not control bank approval decisions, bank processing times, or the timing of IRS or state refunds.
3.5. We reserve the right to withhold completed documents until payment is received, where permitted by law.
4. Cancellation and Refund Policy
4.1. Appointments: You may cancel or reschedule a scheduled appointment by contacting our office at (866) 694-6171 or info@community1tax.com, or by using the link in your appointment confirmation. We ask for at least 24 hours’ notice whenever possible.
4.2. Tax and financial services: Due to the professional nature of financial and tax services, no refunds will be issued once services have been completed or work product has been delivered.
4.3. Community 1st CRM: CRM subscriptions are billed monthly and may be canceled at any time. Cancellation takes effect at the end of the current billing period, and no refunds or credits are issued for partial months.
4.4. Tax Pro University: All course purchases are final. No refunds will be issued once access to a course has been provided.
5. Express Consent for Text Messaging & Email Communications
5.1. By booking any paid service, free consultation, submitting a form, or scheduling an appointment with Community First Financial Solutions, you acknowledge that you are voluntarily providing express consent to receive communications from our team.
5.2. These communications may include:
Appointment confirmations and reminders
Service-related notifications
Tax updates and important account information
Marketing emails and promotional messages
SMS/text messaging communications
5.3. Your booking or submission of information constitutes an intentional opt-in to receive communications related to services and marketing from Community First Financial Solutions.
5.4. Message frequency may vary. Standard message and data rates may apply.
5.5. Consent to receive text messages or emails is not a condition of purchase.
5.6. You may withdraw consent at any time by:
Replying STOP to any text message
Clicking the unsubscribe link in marketing emails
Contacting our office directly at (866) 694-6171
5.7. Listing SMS communications within these Terms alone does not constitute consent. Consent is obtained through affirmative actions such as booking a service, completing a form, requesting contact, or otherwise authorizing communication.
6. Privacy and Data Security
6.1. We implement reasonable administrative, technical, and physical safeguards to protect your personal and financial information.
6.2. Please refer to our Privacy Policy for additional details regarding data handling and protection.
6.3. We will not use or disclose your tax return information for any purpose other than preparing your return or providing the services you requested, except as permitted by law or with your separate written consent as required under Internal Revenue Code Section 7216.
7. Electronic Communications and E-Signature Consent
7.1. You consent to receive communications, agreements, tax documents, and disclosures electronically.
7.2. Electronic signatures and digital acknowledgments shall have the same legal effect as handwritten signatures in accordance with applicable federal and state laws.
8. Intellectual Property
8.1. All website content, branding, text, graphics, workflows, and materials are the intellectual property of Community First Financial Solutions.
8.2. Unauthorized reproduction, resale, or distribution is prohibited.
9. Limitation of Liability
9.1. To the fullest extent permitted by law, our liability shall be limited to the total fees paid for the specific service giving rise to the claim.
9.2. We are not liable for indirect, incidental, consequential, special, or punitive damages.
10. Termination
10.1. We reserve the right to suspend or terminate services if:
Terms are violated
Fraudulent activity is suspected
Required documentation is not provided
Payment obligations are not met
11. Governing Law and Dispute Resolution
11.1. This Agreement shall be governed by the laws of the State of Florida.
11.2. Any disputes arising from this Agreement shall be resolved through binding arbitration in Miami-Dade County, Florida, unless otherwise required by law.
12. Modifications to Terms
12.1. We reserve the right to modify these Terms and Conditions at any time.
12.2. Updated versions will be posted on our website with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised Terms.
13. Contact Information
Community First Financial Solutions
Phone: (866) 694-6171
Email: info@community1tax.com
Website: www.community1tax.com